Isabel Ornelas, senior associate of the Telecoms practice, participates as a speaker at the International Conference of APCC (Portuguese Association of Contact Centres), which this year has as its theme "Bots or Humans? Or both? ".

The intervention theme will be the new General Regulation on Data Protection and its impact on business activity in Portugal.

The APCC is a business association made up of 60 companies (including CTT, Jerónimo Martins, EDP, Galp and Caixa Geral de Depósitos), representing 12 sectors of the economy.

  • More information here.