Pedro Ferreira de Sousa is the co-author of the article "Technological innovations in the candidate experience: challenges and limits", written in collaboration with Catarina Rego from SHL Portugal.

Published in Human magazine, the opinion article addresses technological evolution and the growing need for stakeholders to continually re-evaluate human resource management practices.

Pedro Ferreira de Sousa and Catarina Rego emphasise the importance of providing a positive experience for candidates, stating that "organisations that invest in creating positive experiences from the first contact with candidates are more likely to retain talent".

Allied to this factor, the authors argue that technology should be integrated into recruitment processes, contributing to more efficient, fair and inclusive processes with the possible "reduction of bias".

The authors also stress the need for organisations to comply with "personal data protection rules when processing candidates' data".

• The article is available here.